Who we are
Our website address is: http://steelkeep.ca.
GENERAL INFORMATION
These Terms and Conditions govern the use of the SteelKeep website (steelkeep.ca) and the purchase of products through our online store. By accessing and using this website, you agree to be bound by these terms.
COMPANY INFORMATION
SteelKeep operates under J Hospitality Alberta Ltd.
Location: Alberta, Canada
Email: contact@steelkeep.ca
PRODUCTS AND AVAILABILITY
– All products displayed on the website are subject to availability
– We reserve the right to modify product prices, specifications, and availability at any time without prior notice
– In the event a product is unavailable after order placement, we will notify you promptly and offer a refund or alternative
PRICING AND PAYMENT
– All prices are listed in CAD (Canadian Dollars) unless otherwise stated
– We accept major credit cards and other payment methods as displayed at checkout
– Prices do not include applicable taxes or shipping fees (unless stated)
ORDER PROCESSING AND CONFIRMATION
– Order confirmation will be sent to your provided email address
– We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud
SHIPPING AND DELIVERY
– Free shipping is available on all orders with no minimum purchase required
– Estimated delivery times are provided at checkout and are approximate
– Risk of loss passes to the buyer upon delivery to the carrier
– Local pickup available in select Alberta locations
RETURNS AND REFUNDS
– We offer a 60-day return policy from the date of delivery
– Items must be unused, in original packaging, and in resalable condition
– Return shipping costs are the responsibility of the buyer unless the item is defective
– Refunds are processed within 14 business days of receiving returned items
PRODUCT WARRANTIES
– Our chainmail products are made from stainless steel and are corrosion-resistant
– Specific warranty information varies by product; please refer to individual product pages
– Warranty claims due to manufacturing defects must be reported within 30 days of receipt
INTELLECTUAL PROPERTY
– All content on this website (images, text, logos, designs) is the property of SteelKeep/J Hospitality Alberta Ltd
– Reproduction or redistribution without written consent is prohibited
LIMITATION OF LIABILITY
– SteelKeep shall not be liable for any indirect, incidental, or consequential damages
– Our liability is limited to the total amount paid for the purchased product
PRIVACY AND DATA PROTECTION
– We collect and process customer information in accordance with our Privacy Policy
– Your personal information will not be sold or shared with third parties except as necessary for order fulfillment
GOVERNING LAW
– These Terms and Conditions are governed by the laws of Alberta, Canada
– Any disputes will be subject to the jurisdiction of Alberta courts
CONTACT INFORMATION
For questions regarding these Terms and Conditions, please contact:
Email: contact@steelkeep.ca